Product Specialist

We are looking for a Product Specialist to join our technology team at (BUNA) The Arab Regional Payments Clearing and Settlement Organization.

The following sections detail the main qualifications, skills and responsibilities related to this position:

Job Responsibilities

Product Design and Development

• Build functional and technical requirements of Buna products
• Propose enhancements and development of Buna products with emphasis on innovation that addresses the current and future business needs of Buna’s participants
• Develop metrics and measurable KPIs to assess the success of products and determine necessary enhancements
• Define, in collaboration with the engineering team the timeline for product implementation

Product Management and Optimization

• Construct business cases for Buna products based on market research, competitive analysis and data analytics tools  
• Drive and communicate Buna core existing and new products vision and goals to keep the business relevant and competitive
• Provide advice and guidance on direction of Buna products
• Prioritize product opportunities, requirements and features
• Lead and participate in product planning meetings
• Maintain in-depth knowledge of products, solutions, and company offerings
• Coordinate with other divisions to ensure alignment on product development and expectations
• Collaborate with cross-functional teams in operations, product, and engineering to deliver all products and features as per developed plans
• Provide subject-matter expertise on go-to-market strategy, product positioning, and pre-sales support to Buna’s business development and marketing teams, as well as other internal and external stakeholders
• Demonstrate functionality of completed products to internal team members and other stakeholders
• Manage in proof-of-concept initiatives to test additional features

Market Analysis

• Conduct market research and competitive analysis to identify potential future market needs (new features or products)
• Leverage data analytics tools to monitor and enhance the partner’s experience and business performance of Buna products
• Work with direct participants to identify their product needs
• Analyse key gaps between Buna features and participants’ needs

Qualifications and Skills

Experience & Education

• 5+ years of product management experience
• Experience in cross-border payment systems, FX solutions and fintech products
• Prior experience with payment APIs and backend technologies
• Experience in the following areas is a plus (Payment Market Infrastructures (PMIs), Instant Payments, Securities and Debt markets, and CBDCs)
• Graduate degree from a reputable university preferably in computer science or any relevant technical field

Skills / Agile stuff

• Knowledge of product development, management, optimization, data collection and extraction and analysis
• Excellent communication skills (oral and written)
• Proficient in product management methodologies and tools, data analytics tools, Microsoft Project, and Microsoft Office (Outlook, Word, Excel and PowerPoint).
• Excellent organization and time management skills, negotiation skills, and ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands
• Ability to handle multiple tasks with tight deadlines simultaneously
• Effective team player and excellent relationship building skills with ability to demonstrate a high level of discretion and positive attitude with all internal and external stakeholders
• Ability to maintain the highest level of confidential/sensitive information and professionalism

Languages

• Fluent in English
• Knowledge of Arabic and French